Our Services

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Digital strategy

A clear digital strategy allows you to ensure that your digital presence is up to date with and is making use of emerging technology and industry best practice. We are specialists at creating a robust technical solution that can deliver a powerful brand experience.

Evidence-based strategy gives us a clear roadmap to meet your business goals and to position your brand competitively in the digital landscape. We use a combination of research and analysis to understand the target audience. We then design a digital solution to best meet the defined needs.

We seek to optimise the entire brand experience by refining the digital presence across all digital assets: websites, social media, email marketing and mobile applications.

It’s crucial that we align the digital strategy with all stakeholders including marketing, sales, IT and senior leadership to ensure that the digital strategy delivers on the overall business strategy.

UX Design

The most successful digital products are informed by a clear view of the market they operate in and the user requirements for this. A clear understanding of user needs is the backbone to a decisive development process, supporting iterative design and helping to mitigate risks.

Our UX-based discovery process is designed to unearth vital insights to guide user-centred digital experiences. We draw on a range of discovery tools for this including user personas, problem statements and journeys to clearly map a defined experience.

With a wide toolkit of digital discovery practices, we develop a tailor-made approach to each unique solution. This involves empathising with users, gaining insight into what they need and want in tandem with a clear view of organisational requirements.

To encourage ideation and facilitate the co-creation of a concept, we introduce concept validation testing. This ensures that the proposed solution is reviewed at an early stage to meet requirements, identify any gaps and satisfy user needs.

Our ideation and iteration process revolves around these three key steps to turn a solution from concept to reality:

  • Concept validation
  • Prototype testing
  • Usability testing
Digital product design

We use responsive design principles to ensure that user experience is optimised across all devices and screen sizes, with accessibility and inclusivity at the core of all design decisions.  

Continuous user feedback is an important input to ensure that the solution iterates to improve over time. We achieve this through prototype testing where we perform the requisite tests to evaluate the first iteration, validating the solution design and correcting any flaws before putting it into production. 

Digital solutions

In today's dynamic digital landscape, organisations of all forms require robust, intuitive, and innovative digital solutions to do business.  

At C8. DIGITAL, we stand out for our expertise in developing CMS websites integrated with bespoke software solutions, designed to elevate efficiency in workflow systems, create user-friendly interfaces and tackle intricate business applications.  

Utilising the right digital tools can dramatically enhance productivity, accuracy and stakeholder engagement. Our digital solutions, spanning applications, cloud-based platforms and AI-driven tools, not only simplify complex tasks but also provide unparalleled insights into consumer behaviour and emerging market trends. By leveraging these tools and tapping into our expertise, we are dedicated to delivering a transformative impact on your project.  

Maintenance and support

A C8.Digital solution goes far beyond the initial build. We are passionate creators and care deeply about ongoing success. We offer maintenance and support services to ensure your website or application remains functional and up-to-date. This service is managed via service level agreements (SLAs) to ensure timely resolution of any issues or bugs that arise.  

We offer a range of hosting solutions including managed hosting and standalone hosting on AWS. Regular backups and security updates ensure the safety and security of your website or application.  

Our team can also provide ongoing updates and enhancements to your project to ensure it continues to meet your evolving needs. We offer transparent pricing and clear communication to ensure you understand the scope of our maintenance and support services.  

Our support team is available to assist with any technical issues, questions, or concerns you may have. We are highly responsive, providing swift acknowledgement followed by timely action. 


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Drupal development

We have extensive experience developing Drupal websites using the latest technologies and frameworks. Drawing on Drupal’s deep customisation capabilities through custom modules and themes, we can develop a highly unique solution.

We make use of Drupal best practices to deliver security and performance optimisation with strong consistency across all devices. Through usability testing, we evaluate how users interact with the website or application and identify how solutions can meet pain points and enhance functionality.


As an authorised provider on the Drupal Services Panel, CRE8IVE is endorsed by Department of Finance to design, build and migrate websites for the GovCMS platform. This highly-secure platform is specifically designed to meet the requirements of Australian government agencies and departments.

Our team of skilled Drupal-certified local developers are experienced in the development of high quality, intuitive and functional websites for Australian Government entities. We are a trusted design partner to many government agencies including Dept of Finance and DFAT.


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App development

Incorporating global best practice, we design apps that are highly responsive and user friendly. Core to this is the development and integration of backend systems to produce seamless functionality across all devices.

We are flexible and skilled across a wide range of app development technologies, bringing expertise in hybrid app development across platforms such as Monaca, Cordova, and Firebase.

We’ve delivered a range of mobile apps across iOS and Android platforms complete with push notifications for improved user engagement and experience.


Each of our digital solutions is supported by and designed for SEO. We bring design thinking and responsive design principles to optimise visual and written content to ensure that websites are ranked competitively and are continuously retaining a strong share of voice in the digital marketplace.

Our SEO principles are underpinned by UX design methodologies, and interaction design to ensure improved usability with clean and appealing aesthetics.

Content design and creation

Content design starts with a clear understanding of your target audience and their needs.

We work collaboratively with clients to develop a content strategy that aligns with your business goals and user needs. With this as a blueprint, we then have a full content toolkit to help build out a wide range of communications across your digital platforms.

We place a high value on maintaining your brand’s authenticity using a consistent tone of voice and style throughout your content.

With our background in brand architecture and communications, we have some basic content fundamentals that provide a solid baseline for any technology solution. These include:

  • Using simple and clear language that is easy to read and understand
  • Using headings, subheadings, bullet points, and other formatting elements to make your content scannable and easy to digest
  • Using visuals such as images, videos, and infographics to enhance your content and make it more engaging
  • Incorporating keywords and phrases that your target audience is searching for to improve your SEO and
  • visibility
  • Using analytics to measure the effectiveness of your content and make data-driven decisions for future content creation.
Agile delivery

We operate with an Agile delivery model for each project. This iterative and flexible approach allows us to form a collaborative and engaged relationship with clients and facilitates the rapid delivery of working software and solutions.

Regular cadence meetings ensure we are in lockstep with client expectations, reviewing progress, identifying issues and making necessary adjustments as we go. This model also provides a cost-effective approach, with regular communication providing the forum for early troubleshooting and prompt issue resolution.


While our team of technology specialists is best oriented to stand up a solution in concert with each other, we can make ourselves available for contracting placement within client sites. This is particularly suitable where information security protocols require personnel onsite.

We have a network of contractors who can be brought on to projects to provide a particular specialisation or to ramp up our capacity as needed.

Framework and platforms