Website as a Service (WaaS)

WE HANDLE EVERYTHING

What is Website as a Service (WaaS)?

Keep your website or app current and competitive with CRE8IVE’s WaaS package.

Your website or app is crucial to your business. With C8.Digital’s Website as a Service (WaaS), we handle everything – keeping it secure, updated and running smoothly.

Our dedicated team ensures performance, growth and innovation. This proactive all-in-one solution provides ongoing support so you can focus on your core business while we manage and enhance your digital presence.

Unlock a dynamic, ‘always-on’ partnership, ensuring your app runs smoothly and stays future-proof.

Comprehensive Care for Your Digital Solution

Continuous Maintenance and Support


Our WaaS package keeps your site or app running flawlessly with regular updates and trend-aligned upgrades. A dedicated client liaison ensures your needs are met fast, connecting you to the right support developer for quick issue resolution and a seamless user experience.

Server Infrastructure


Our server infrastructure services keep your website fast, secure and online. We handle bandwidth, databases, storage, SSL, security, caching, and performance. Our comprehensive WaaS package provides seamless, all-in-one management to maintain and elevate your digital solution.

Proactive Monitoring and Updates


The CRE8IVE team focused on every aspect of your website’s performance and growth provides total accountability. Expect regular platform updates, proactive maintenance and continuous innovation. We do it to keep your digital presence at its best.

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Benefits of WaaS
Reliability

24/7 monitoring and proactive maintenance keeps your website or app running flawlessly.

Security
  • Robust security measures, including SSL, firewalls and regular updates, protect your digital assets.
  • Includes both minor and major patches to keep applications and sites secure and up to date.
  • Comprehensive site audits – including security audits – to adhere to compliance and best practices.
     
Performance

Optimised caching, bandwidth management and performance tuning keep your site running smoothly.

Flexibility

Rollover unused hours into 3-month blocks, ensuring you always have access to necessary resources.

Data Safety

Regular protected backups to safeguard data against loss or corruption.

Dedicated Support

A dedicated Australian point of contact and telephone support for immediate assistance and queries.

Analytics and reporting

Detailed analytics provided on a weekly or monthly basis to track performance and user engagement.

Priority Development and Design

Enhanced service rates for both development and content design to prioritise client projects.

Account and User Management
  • Effective management of user roles and access controls within the application.
  • Management of Google accounts and liaison to seamlessly integrate services.
Continuos improvement

Regular planning and scoping meetings – at least once per quarter – to ensure alignment and strategic planning.
 

Our Commitment to You

Our Service Level Agreements aren’t just contracts – they’re the backbone of a powerful partnership.

With our deep expertise and relentless drive for excellence, we deliver ongoing support and development, keeping your website or app sharp and ahead in a fast-evolving digital landscape.

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